Head of Complaints, Complaints Manager, Complaints Specialist
City of London
Head of Complaints, Complaints Manager, Complaints Specialist
City of London
The details
This vacancy has now expired.
Start your job search
URGENT - Tier 1 Bank seek a Head of complaints, Complaints Manager, Complaints specialist.
The purpose of the role is to provide input into complex banking complaints and provide advice and support for numerous banking markets complaints teams and projects.
- This will include IRHP's, (Interest Rate Hedging Products).
- specialist resource on remediation issues working with teams across legal and compliance.
- Review the Ombudsman database and publications for FCA reports.
- Play a lead expert in complaints regulation.
- Work with wider complaints network to prioritise and fix issues.
Knowledge & Experience required
- Excellent influential skills
- Extensive experience of working with / for the Financial Ombudsman service
- Strong representable skills
- Very strong customer focus
- Excellent engagement skills
- Excellent Analytical Skills
Head of complaints, Complaints Manager, Complaints Specialist.
If you are looking for your next contract position within Complaints, please apply NOW!!
Andrew.banks@markssattin.com / 0207 850 7437
Related jobs
Salary:
Equity, Bonus and Benefits
Location:
London
Industry
Healthcare
Qualification
Fully qualified
Market
Executive Search
Salary
£125,000 - £175,000
Job Discipline
Private Equity Executive Search
Contract Type:
Permanent
Description
Marks Sattin Executive Search is partnering with a dynamic, PE-backed Multisite Healthcare Services business to recruit a CFO.
Reference
TA 3429
Expiry Date
01/01/01
Author
Executive SearchAuthor
Executive SearchSalary:
£100,000 - £120,000 per annum + bonus and benefits
Location:
Crawley, West Sussex
Industry
Business Services
Qualification
Fully qualified
Market
Executive Search
Salary
£100,000 - £125,000
Job Discipline
Private Equity Executive Search
Contract Type:
Permanent
Description
Marks Sattin Executive Search is working with a rapidly growing PE-backed buy-and-build B2B business
Reference
TA 3431
Expiry Date
01/01/01
Author
Executive SearchAuthor
Executive SearchSalary:
£160,000 - £180,000 per annum + Equity, Bonus and Benefits
Location:
North West England
Industry
Education
Qualification
Fully qualified
Market
Executive Search
Salary
£175,000 - £250,000
Job Discipline
Private Equity Executive Search
Contract Type:
Permanent
Description
Marks Sattin Executive Search is currently working with a PE-Backed Education Business seeking an experienced CFO
Reference
TA 3430
Expiry Date
01/01/01
Author
Executive SearchAuthor
Executive SearchSalary:
£52,000 - £55,000 per annum + + Excellent Benefits
Location:
London
Industry
Professional Services
Qualification
None specified
Market
Professional Services
Salary
£50,000 - £60,000
Job Discipline
Cloud & Infrastructure
Contract Type:
Permanent
Description
A Senior Infrastructure/Platform Engineer job with a highly regarded membership body.
Reference
BBBH184389
Expiry Date
01/01/01
Author
Alex DandoAuthor
Alex DandoRelated articles

Teaser
LegalContent Type
General
14/04/25
Summary
Artificial intelligence is transforming the legal industry and is starting to reshape everything from contract review to regulatory compliance. But as AI adoption accelerates in la
by
Angus Denny

Teaser
Finance & AccountingContent Type
General
03/04/25
Summary
London’s real estate market has always been a hotspot for investors around the world, thanks to its rich history, steady economy, and great opportunities. However the last couple of years have pro
by
Thomas Steel

Teaser
TechnologyContent Type
General
30/03/25
Summary
Regulatory Technology, or RegTech, is playing an increasingly crucial role in helping financial institutions and businesses navigate the ever-evolving global regulatory landscape. It enables firm
by
Paul Roche