Marks Sattin are currently working with a rapidly growing service provider based in Hull for the role of Collections agent. As they establish a Hull based office the purpose of your role is to aid revenue recovery, ensure accurate billing, and negotiate prompt payment.

For this role, they will pay up to £25,000 and the role is based in the office.

This is a great chance to join a rapidly growing business which was founded in 2018 and is already one of the leaders in their market!

Key responsibilities:

• Monitor accounts to identify outstanding debts.
• Investigate historical data for each debt or bill.
• Contacting clients to negotiate payment of overdue payments.
• Take actions improve processes to encourage timely debt payments.
• Process payments and refunds.
• Resolve billing and customer credit issues.
• Driving first touch resolution to solve debt.
• Systems used- Salesforce CRM system, Collections tool, Billing system.

What you'll need to succeed

• Previous experience working as a Collections Officer.
• Excellent negotiating skills.
• Good written and verbal communication skills.
• Familiarity with Financial services Collections regulations.

Please apply if this is of interest!