Transfer Agency - Dealing Team

Currently a market leader is looking to devvelop thier transfer agency team and have a vacancy within thier deealing team. The role is a new position based on the expansion of the team under the attainment of new business and would be a great position for a candiate to step in to a senior role within the funds industry. if you are on the market and looking to develop your own career path this could be a good move for you!

The role will involve;

• Deliver high quality service to customers, both internally and externally, through timely and accurate completion of all tasks assigned. Ensure any queries from shareholders and clients are handled in a professional way and a professional relationship is maintained with the client at all times. Ensure the shareholder telephone line is answered professionally within 3 rings.
• Completion of daily checklists/test scripts accurately for all tasks assigned to you.
• Prepare any weekly / monthly reporting required, and pass on to the Supervisor for review.
• Perform the role of 'buddy' to assigned new Junior Administrators in the team, providing support and guidance as required.
• Assist the Supervisor in identifying any training requirements for the Junior Administrator on your team.
• Participate in the completion of the daily trade capture process.
• Input deals received from investors timely and accurately to the TA system in line with Departmental procedures. Ensure late trades or partial trades are escalated to your Supervisor immediately.
• Prepare any weekly / monthly reporting required, and pass to the Supervisor for review.
• Input prices and factors to the TA system accurately and print off relevant reports and pass to the Supervisor for review and authorization.
• Accurately prepare and file all daily dealing packs in preparation for offsite dispatch.
• Ensure Regulatory coursework and assigned training is completed timely.
• Ensure all checklists are completed accurately and timely
• Seek to identify and own queries and provide an accurate response to clients within the set out timeframes

You will have experience in the following;

• At least 1 year's experience in the Fund Administration Industry would be desirable.
• Specific experience within a dealing team for at least 12 months.
• Ability to multi-task and meet deadlines.
• Customer service focus and delivery.
• Strong numerical ability and analytical skills.
• Self-motivation skills and the ability to work independently as well as part of a team.
• Problem solving
• Concern for Quality/Accuracy and Attention to Detail

For more information on this particular role or similar positions please contact Orla from Marks Sattin on 01 669 8519 or orla.maher@markssattin.com