KYC Operations Manager for a Global Fintech focusing on the B2B market. based in London.

Summary:

Reporting to the Operations Manager, this newly created role will own the UK & Europe KYC & KYB function and ensure the businesses current and future customers have a first class experience. The role will have oversight of KYC & KYB workflows so the business can accurately and quickly review new customers in a compliant manner. As the business continuing to expand globally the role holder will have the opportunity to build and lead a team in a way that is scalable and efficient.

Through optimising current operations processes and implementing new ones, the ultimate goal of this function is to ensure all rules and regulations are followed and that the end user experience is seamless.

You Will:

• Communicate with customers, sending emails in a clear, concise way
• Understand regulatory landscape and compliance requirements
• Complete KYC, KYB and CDD processes for new customer sign ups
• Ensure adherence to local and Global Compliance policies and procedures
• Manage SLAs and deadlines to meet team and company goals
• Supervise and train a team of junior analysts

You are:

• A natural leader - You have strong leadership skills that enable you to influence and motivate those around you
• Extremely curious - Your analytical skills are second to none and excel gets you excited
• Process Driven - You enjoy following and creating procedures to ensure an efficient and well documented process
• A team player - But you enjoy working independently as much as you enjoy working with a team
• A master prioritiser - You use your sound judgement to assess all of the tasks at hand and make the decision on the order in which you complete each task
• You have an investigative nature - you know when to dive a little deeper to get to the bottom of a problem and solve it. You ask the right questions and make risk based decisions

You Have:

• Bachelor's Degree or equivalent
• People leadership experience
• Compliance experience - specifically with KYC/KYB/AML focus
• Strong adherence to processes
• The willingness to learn new Compliance processes and develop skills at a fast pace
• Experience working in a global environment strongly preferred
• Experience in FinTech or start-up experience strongly preferred

If this sounds like you, apply now or contact James Flood for more details. james.flood@markssattin.com